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E-Learning Satisfaction - Is It Different from Learning Satisfaction

사이버대학 재학생 학습 만족도 향상을 위한 연구

  • Published : 2008.12.31

Abstract

The growth of an information and knowledge based society has changed the base of education from institution-based to a learner-based system. This indicates that the educational purpose and individual characters of the learners are the primary factors for the educational success. In the information and knowledge based society, the Cyber University is a representative example of the new educational paradigm with its online communities, multi-media based education and communication among the learners. The sample of study was 1620 students of a leading cyber university in Seoul, Korea. One of the results in this study showed that satisfaction levels of learning and education do not have significant relationship with age or employment. Rather the lowering level of satisfaction after sufficient adaptation period of cyber education was raised as rising problem.

지식 정보화 사회의 발달은 교육자나 교육 기관 중심의 교육에서 학습자 중심의 자기 주도적 학습을 중심으로 하는 교육으로 변화하게 되었다. 이는 학습자의 특성과 교육 의도가 학습 성과에 가장 중요한 요인으로 작용함을 의미한다. 특히 학습자들간의 학습, 온라인 커뮤너티, 멀티미디어 중심 교육 등이 혼합되어 있는 사이버 대학이 가장 대표적인 새로운 교육 패러다임을 활용한 예로 들 수 있다. 본 연구는 서울에 있는 4년제 대학에서 병설한 사이버 대학교 재학생 1620명을 대상으로 사이버 교육에 대한 만족도 조사를 실시하였다. 조사 분야는 입학 프로세스 및 대학 교육에 대한 기대 수준 등을 위시한 개인적 측면의 인구 통계적 분야와 수업 및 교육환경, 학습 과정 등에 관한 기관과 관련한 만족도 수준을 측정하였다. 연구 결과는 사이버 대학 교육이 원천적으로 사회 재교육을 위한 평생 교육법에 의거하여 설립된 것과 같은 맥락으로 학습과 교육에 대한 만족도는 나이와 직업 유무와 높은 상관 관계가 없었다. 특히 컴퓨터 리터러시와 매우 깊이 관련되는 나이는 학습 만족도와는 상관 관계가 없었고, 오히려 50세 이상의 계층에서 높은 수준의 학업 만족도를 보였다. 그러나 궁극적으로 사이버 교육에 익숙하여지면서 오히려 사이버 교육에 관한 만족도가 저하되는 현상은 앞으로 사이버대학이 해결해야 할 과제로 제기 되었다.

Keywords

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