International Journal of Quality Innovation

Korean Society for Quality Management (한국품질경영학회)
권호 표지

Child Care Service Quality Management Through the Evaluation of Efficiency at Child Care Centers: An Evaluation with Data Envelopment Analysis

  • Song, Seung-Min (Department of Child and Family Welfare, The University of Suwon)
  • Published : 2008.08.31
Download PDF
⟨ Previous Next ⟩

Abstract

This paper proposes a scheme to estimate the technical efficiency at child care centers for the less-than-three-year-old infants by Data Envelopment Analysis (DEA) and to manage the quality of care service through implementing flexible and efficient government subsidy system. The result of technical efficiency estimation shows that there exists the heterogeneity in technical efficiency a substantial opportunity for improvement in technical efficiency across child care centers. This result implies that government may bring up the competition by giving subsidy differentially based on efficiency and use the money which has been used inefficiently other purposes. Both can improve the quality of child care service.

Keywords

References

  1. Banker, R. D., Charnes, A. and Cooper, W. W.(1984), "Some models for estimating technical and scale inefficiencies in Data Envelopment Analysis," Management Science, Vol. 30, No. 9, pp. 1078-1092 https://doi.org/10.1287/mnsc.30.9.1078
  2. Charnes, A., Cooper, W. W., and Rhodes, E.(1978), "Measuring the efficiency of decision making units," European Journal of Operational Research, Vol. 2, pp. 429-444 https://doi.org/10.1016/0377-2217(78)90138-8
  3. Charnes, A., Cooper, W. W., Lewin, A., and Seiford, L.(1993), "Data Envelopment Anal ysis: Theory, methodology, and application," Kluwer Academic Publishers, Boston
  4. Cooper, W. W., Seiford, L., and Tone, K.(2000), "Data envelopment analysis: A comprehensive text with models, applications, references and DEA-solver software," Kluwer Academic Publishers, Boston
  5. Farrell, M. J.(1957), "The measurement of productive efficiency," Journal of Royal Statistical Society, Vol. A-120, No. 3, pp. 253-290
  6. Fernandez-Cornejo, J.(1994), "Nonradial technical efficiency and chemical input use in agriculture," Agricultural and Resource Economics Review, pp. 11-21
  7. Kang, M., Yoon, A., K. Lee, and Jung, J.(2006), "Operation of kindergartens and child care centers," Hakjisa
  8. Kim, T. and Kim, J.(2005), "Heterogeneity in and Determinants of Technical efficiency in the Use of Polluting Inputs," Lecture Notes in Computer Science, Vol. 3483, pp. 280-289
  9. Lee, O.(2002), "The relationship between accreditation of child care centers and quality of child care service," Social Science Review, Vol. 8, pp. 213-229
  10. Lee, S. and Park, J.(2006), "Computation of standard child care cost in child care centers," The Journal of Economics and Finance of Education, Vol. 15, pp. 57-79
  11. Ministry of Gender Equality and Family(2007), "2007 Child care Budget."
  12. Ryoo, Y. and Kim, K.(2006), "Evaluation of Nurure Institutions using Data Envelopment Analysis," The Korea Local Administration Review, Vol. 20, pp. 225-254
  13. Song, S.(2005), "A study of Accreditation of Child Care Centers and liberation of child care service tuition based on the perspective of economics," Korean Living Science, Vol. 14, No. 6, pp. 915-924