International Journal of Quality Innovation

  • 제9권2호
  • /
  • Pages.39-56
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  • 2008
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  • 1598-2688(pISSN)
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  • 2363-7021(eISSN)
한국품질경영학회 (Korean Society for Quality Management)
권호 표지

The Critical Success Factors of Six Sigma in China Manufacturing Industry

  • Yi-Zhong, Ma (Department of Management Engineering, Nanjing University of Science and Technology) ;
  • Gang, Yue (Department of Development and Strategy, China Association for Quality) ;
  • Li-Lin, Wang (Department of Development and Strategy, China Association for Quality) ;
  • Ree, Sang-Bok (Department of Industrial Engineering, Seokyeong University)
  • 발행 : 2008.08.31
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초록

Six Sigma has been one of main quality improvement approaches since Motorola first invented Six Sigma in 1987. Many scholars and consult experts have discussed the critical success factors of implementing Six Sigma management, but most of them are based on related theories or qualitative analyses. In the paper, we first review critical success factor of Six Sigma status quo based on literature. Then we design the questionnaire and survey China manufacturing enterprises that have introduced Six Sigma management. And finally, we analyze the critical success factors of China manufacturing industry implementing Six Sigma management by using structural equation model and find that leadership and Six Sigma strategy, focus on market and customer, evaluation and motivation, selecting, managing and implementing Six Sigma projects are four critical success factors of China manufacturing enterprises implementing Six Sigma management. At the same time, the paper also presents the relationships between the critical success factors. The results are of important role in China manufacturing industry locating resources, eliminating waste and improving Six Sigma performance.

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참고문헌

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