DOI QR코드

DOI QR Code

An interactive effect of collective competency and group cohesiveness on team performance

집단역량과 집단응집성의 상호작용이 팀성과에 미치는 효과

  • Shin, Soo-Young (Industrial Relations Institute, Seoul National University)
  • 신수영 (서울대학교 노사관계연구소)
  • Received : 2012.08.06
  • Accepted : 2012.11.08
  • Published : 2012.11.30

Abstract

For achieving team performance, organizations should consider member's competency and their collective competency simultaneously. The principal aim of this research is to examine relationships among collective competency, group cohesiveness, team performance. 438 employees composing 52 teams participated in this empirical study. Results show that the mean of member competency was not associated with team performance. Results also show that there was no effect of group cohesiveness on team performance. However, consistent expectation, the interactive effect of collective competency and group cohesiveness on team performance was significant. Implications for future research are also discussed.

조직이 성과를 내기위해서는 구성원들의 개별적인 역량뿐만 아니라 이들이 집단화 되었을 때 나타나는 집단역량 또한 중요하다. 본 연구에서는 구성원의 집단역량과 응집성의 상호작용이 팀성과에 어떤 효과를 미치는지 알아보기 위해 국내 대기업 L사의 종업원 438명, 52개 팀을 대상으로 실증연구를 실시하였다. 연구 결과, 집단응집성이 고려되지 않은 구성원들의 개별 역량의 합산 그 자체로는 경영성과에 중요한 영향을 미치지 않았다. 또한 역량이 고려되지 않은 집단응집성도 팀 성과에 유의미한 영향을 미치지 않았다. 그러나 집단역량과 응집성의 상호작용 효과는 집단성과에 긍정적인 것으로 확인되었다. 본 연구는 실제 인사평가 자료와 구성원을 대상으로 한 설문자료를 모두 사용함으로써 결과의 객관성과 변수들 간의 인과관계를 보다 명확하게 규명하고자 하였으며 연구의 한계점도 함께 제시하였다.

Keywords

References

  1. W. W. Park, "The concept of teamwork, measurement, and method of enhancement" Seoul National University Press, 2005.
  2. J. J. Choi, The antecedent and effectiveness of group cohesiveness, Mater dissertation, Seoul National University, 1991
  3. R. E. Boyatzis, "The competent manager: A model for effective performance." New York: John Wiley & Sons Inc. 1982.
  4. C .A. Bowers, C. C. Braun & B .B. Jr. Morgan. "Team performance and measurement: Theory, method, and applications" Mahwah, NJ: Lawrence Erlbaum Associates, pp. 85-108, 1997.
  5. M. J. Burke & R. R. Day, "A cumulative study of the effectiveness of managerial training." Journal of Applied Psychology, 71, pp. 232-245, 1986. https://doi.org/10.1037/0021-9010.71.2.232
  6. D. Cartwright. "The nature of group cohesiveness," In D. Cartwright & A. Zander, Group Dynamics, 3rd. ed. pp. 91-109, 1968.
  7. D. Gladstein. "Groups in context: A model of task group effectiveness." Administrative Science Quarterly, 29, pp. 499-518, 1984. https://doi.org/10.2307/2392936
  8. J. L. Gibson, J. M, Ivancevich & J. H. Donnelly. Organizations, 8th ed, p. 323, 1994.
  9. J. R. Hackman, "The design of work teams." Englewood Cliffs. NJ. Prentice-Hall. 1987.
  10. J. R. Hackman & G. Oldham, "The design of work for group and group for work," In J. S. Ott, Classic readings in organizational behavior, pp. 251-263, 1980.
  11. G. Hamel & C. K. Prahalad. "Competing for the future," Boston: Harvard Business School Press, 1994.
  12. G. O. Klemp & D. C. McClelland, "What characterizes intelligent functioning among senior managers?" In Sternberg, R. J. and Wagner, R. K. (Eds.), Practical intelligence: Nature and origins of competence in the every day world. Boston: Cambridge University Press, 1986.
  13. D. G. Langdon & A. F. Marrelli, "A new model for systematic competency identification." Performance Improvement, 41(4), pp. 14-21, 2002.
  14. C. Langfred. "Is group cohesiveness a double edged sword? : An investigation of the effects of cohesiveness on performance." Small Group Research, 29, pp. 124-143, 1998. https://doi.org/10.1177/1046496498291005
  15. C. Langfred. & M. Shanley. "The importance of organization context : A conceptual model of cohesiveness and effectiveness in work group." Public Administration Quarterly, 21, pp. 349-370,
  16. J. A. Leach, "Distinguishing characteristics among exemplary trainers in business and industry." Journal of Vocational and Technical Education, 12, pp. 7-11, 1996.
  17. D. C. McClelland, "Testing for competence rather than for intelligence." American Psychologist, 28, 1-14, 1973. https://doi.org/10.1037/h0034092
  18. B. Mullen & C. Copper. "The Relation Between Group Cohesiveness and Performance: An Integration." Psychological Bulletin, 115, pp. 210-227, 1994. https://doi.org/10.1037/0033-2909.115.2.210
  19. L. M. Spencer & S. M. Spencer, "Competence at Work: Model for superior performance." New York: John Wiley & Sons Inc. 1993.
  20. R .M. Stogdill, "Group productivity, drive, and cohesiveness." Organizational Behavior and Human Performance, 8, pp. 26-43, 1972. https://doi.org/10.1016/0030-5073(72)90035-9
  21. K. Tasa & Whyte, G. "Collective efficacy and vigilant problem solving in group decision making: A non-linear model," Organizational Behavior and Human Decision Processes, 96, 2, pp. 119-129, 2005 https://doi.org/10.1016/j.obhdp.2005.01.002
  22. L. A. Witt. "Enhancing Organizational Goal Congruence: A Solution to Organizational Politics." Journal of Applied Psychology, 83, pp. 666-674, 1998. https://doi.org/10.1037/0021-9010.83.4.666
  23. M. A. Marks, J. E. Mathieu & S. J. Zaccaro, "A temporally based framework and taxonomy of team processes." Academy Of Management Review, 26(3), pp. 356-376, 2001.
  24. W. W. Park & Y. J. Paik, "Negative effect of group-efficacy on group performance: A longitudinal study." Korean Management Review, 35(5), pp. 1427-1449, 2006.