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Effect of Consumer Expectation Measured by Consumers on Advertising Expenditures

소비자 심리지수를 통한 소비자 예측이 광고비에 미치는 영향

  • Kim, Yura (College of Business Administration, Kookmin University) ;
  • Joo, Jaewoo (College of Business Administration, Kookmin University)
  • Received : 2012.09.11
  • Accepted : 2012.12.06
  • Published : 2012.12.31

Abstract

We investigate whether consumers' expectations affect managers' decisions. In particular, we examined whether the expectations that consumers make about the changes of their financial situations and family incomes are positively related to the decisions that managers make about advertising expenditures. We analyzed consumers' expectations as well as the advertising expenditures of 6,018 firms between 1991 and 2011. Our analysis supported our hypothesis. Our findings contribute to the discussions regarding the effect of consumer expectations on manager decisions as well as provide practical implications to advertising managers.

본 연구에서는 소비자의 예측이 경영자의 의사 결정에 영향을 미치는지를 고찰하였다. 구체적으로 본 연구에서는 소비자들의 금융상황과 가계소득의 변화에 관한 예측이 경영자들의 광고비 지출과 양의 상관관계를 가지는지를 검증하였다. 1991년부터 2011년까지의 기간 동안, 미국 소비자들의 예측 관련 설문과 6,018개 미국 기업들의 매출액 대비 광고비를 분석한 결과, 본 연구의 가설이 지지되었다. 본 연구의 결과는 기존 연구에서 다루어지지 않은 소비자의 심리적 요인이 경영자의 의사결정에 영향을 미치는 요인임을 밝혀냈으며, 또한 광고 운영자들에게도 실무적 시사점을 제공하였다는 데에 의의가 있다.

Keywords

References

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