Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The effect of in/out group formation and the tie strength on the knowledge transfer and performance

내, 외집단 형성 및 관계강도가 지식이전 및 성과에 미치는 효과

  • Han, Sujin (Department of Business Administration, Hoseo University) ;
  • Kang, Sora (Division of Entrepreneurship, Hoseo University) ;
  • Lee, Jongwon (Division of Entrepreneurship, Hoseo University)
  • Received : 2013.06.13
  • Accepted : 2013.09.06
  • Published : 2013.09.30
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Abstract

Knowledge transfer occurs in various social contexts, within individuals and groups, and, thus, is closely linked to social networks in an organization. This paper applies social network theory and social identity theory to knowledge management area. The subject of this study was organization members who transfer their knowledge. 296 questionnaires were collected and analyzed. The results are as follows. First, in-group and out-group's tie strength have a significant effect on knowledge transfer. Second, the study shows that the knowledge transfer influences positively individual, team and organizational performance. Lastly, the study verifies that the applied knowledge has a moderating effect on the relationship of the in-group's tie strength and knowledge transfer.

본 연구는 지식이전 과정에서 조직 구성원의 사회네트워크 특성과 지식이전 성과 간 관계를 실증 분석하였다. 특히 사회적 구조와 사회적 관계라는 두 관계를 동시에 고려하여 지식이전에 관한 새로운 관점의 모형을 제시하였다. 본 연구모형의 주요 구성개념인 구성원간의 사회적 관계 강도, 지식이전, 성과 그리고 지식특성을 통합하여 실증 분석하였다. 이를 위하여 국내 기업 및 관공서 총 52개 조직의 296개의 설문을 최종 연구모형 분석에 이용, 분석한 결과는 다음과 같다. 첫째, 사회적 관계의 강도는 지식이전에 유의한 영향을 미치는 것으로 검증되었으며, 이때 내집단의 관계강도가 외집단 관계강도보다 지식이전에 보다 유의한 영향력을 미치는 것으로 나타났다. 둘째, 지식이전은 모든 성과(개인, 팀, 조직)에 긍정적 영향을 미치는 것으로 파악되었다. 셋째, 응용지는 내집단 관계강도와 지식이전의 간의 관계를 강화하는 것으로 나타나, 응용지의 조절효과를 확인하였다.

Keywords

References

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