Culinary science and hospitality research (한국조리학회지)

Culinary Society of Korean Academy (한국조리학회)
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The Effect of Selected Properties Bakery Act in Accordance with the Customer's Use of Propensity to Consume: Focused on Busan

베이커리 이용고객의 소비성향에 따른 선택속성이 행동의도에 미치는 영향: 부산지역을 중심으로

  • Woo, Iee-Shik (Dept. of Food Service Management and Culinary, Gyeongju University) ;
  • Lee, Jong-Ho (Dept. of Foodservice Management, Kyungsung University)
  • 우이식 (경주대학교 외식조리학부) ;
  • 이종호 (경성대학교 외식서비스경영학과)
  • Received : 2015.03.04
  • Accepted : 2015.04.14
  • Published : 2015.04.30
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Abstract

This study examined the factors that affect the relationship between customer consumption propensity, customer bakery selction and customer behavioral intention. A total of 300 questionnaires were distributed to the consumers, of which 27 were deemed suitable for analysis after the removal of 28 unusable responses. In order to perform statistical analyses required in the study, SPSS 18.0 Statistical Program was employed for frequency analysis, factor analysis, and reliability analysis. The results of exploratory factor analysis showed that three factors regarding customer consumption propensity were extracted from all measurements with a KMO of 0.778 and a total cumulative variance of 62.121%. With regard to bakery selection attributes, three factors were extracted with a total cumulative variance of 65.69% and a KMO score of 0.776. One factor for behavioral intention was extracted that accounted for a total cumulative variance of 69.82% and a KMO score of 0.803. All factors were significant to 0.000 and the correlation between variables was significant. Thus, based on the results, the main research hypothesis that identifies the relationships between bakery selection attributes and behavioral intention was partially adopted.

본 연구에서는 베이커리소비자들의 소비성향에 따라서 베이커리선택속성과 행동의도에 미치는 영향요인들과 그 요인을 이용한 앞으로의 활용방안을 제시하고자 한다. 총 300부의 설문지를 배포하여 불성실하게 응답한 28부의 설문지를 제외한 나머지 272부의 유효한 설문지를 실증연구에 사용되었다. 조사 연구의 목적을 달성하기 위하여 통계프로그램 SPSS 18.0을 활용하여 빈도분석, 요인분석 및 신뢰도분석, 상관관계분석, 다중회귀분석을 실시하였다. 분석결과를 보면 소비성향에 대한 측정항목의 탐색적 요인분석 결과, 3개 요인으로 KMO 값은 0.778, 총분산비율 62,121%, 선택속성에 대한 요인분석은 전체설명력 65,689%, KMO 값은 0,776으로 나타났다. 행동의도에 대한 요인분석은 전체설명력 69,817%, KMO 값은 0,803으로 나타났다. 변수들 간의 상관관계가 다른 변수에 의해 설명되는 정도가 좋게 분석되었고, 유의확률이 0,000으로 나타나 전반적으로 변수들 간의 상관관계는 유의적이다. 따라서 소비성향에 따른 베이커리 선택속성이 행동의도에 미치는 영향에 관한 가설은 부분채택되었다.

Keywords

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