A Study on the Impact on Brand Image of Korea Food Satisfaction - Focused on the Mediating Effect of Korean Menu among Korea Foreign Visitors-

한국음식의 브랜드 이미지가 만족도에 미치는 영향 연구 - 방한외국인을 중심으로 한식의 주요 메뉴별 조절효과 -

  • 손영진 (서정대학교 호텔조리과)
  • Received : 2016.06.03
  • Accepted : 2016.08.10
  • Published : 2016.08.31

Abstract

This study is on the effect of Korea on the Korean brand image of Korean satisfaction from the perspective of foreign visitors. Korea representative food was designated as a potential mediator to this relationship. Survey wes conducted from 277 foreign people by using English survey and analyses results of Korean brand image reveal that quality reliability, attractiveness, and health promotion appeared to have a positive impact, while family orientation was found to have a negative effect. Results identified the positive mediating effect between formulated relationship.

본 연구에서는 한국을 방문하는 외국인들을 대상으로 한식의 브랜드이미지가 한식의 만족도에 미치는 영향을 확인하고 한국 대표음식을 조절변수로 어떤 영향이 있는지 조사하였다. 연구의 조사는 영어를 사용하는 방한외국인 277명을 대상으로 출국하는 외국인과 외국 관광객을 담당하는 여행사 직원에게 설문조사의 목적과 설문 방법에 대해 충분한 설명을 한 후, 그 담당자의 책임 하에 자기기입식으로 설문조사를 했다. 설문조사를 하였다. 연구결과, 한식 브랜드이미지 중 품질안정성, 매력성, 건강증진성은 긍정적인 영향을 미치는 것으로 나타났고, 가족지향성은 부정적인 영향을 미치는 것으로 나타났다. 그리고 한식 대표음식의 식사류를 조절변수로 하여 나온 결과는 가족지향성이 긍정적인 조절효과가 있었으며, 고기류를 조절변수로 나온 결과는 품질 안정성이 긍정적인 조절효과가 있었다.

Keywords

References

  1. Bitner MJ, Hubbert AR (1992). Encounter Satisfaction Versus Overall Satisfaction Versus Quality, in Service Quality New Directions in Theory and Practice.
  2. Engel JF, Blackwell RD, Miniard PW (1990). Consumer Behavior. 6th ed, Hinsdale : Dryden Press.
  3. Han EJ (2010). A Study on Consumer Behavior in the Cold Korean Foreign: A Comparison between Japan and China. Doctoral Thesis, Sejong University.
  4. Ha HS (2013). The Strategic Impact of Globalization on the Type of Korean Brand Image Forming Study: Comparison from a Cultural Perspective. Doctoral Dissertation, Ga-chen University.
  5. Ha MJ (2010). Study on China Korea food Preference and Satisfaction of Students. Master's Thesis, Bai Jai University.
  6. Jang MJ, Joe MS (2000). Awareness and acceptability of Korea for foreign food. Journal of the Korea Society of Food Culture 15(3).
  7. Jang SJ (2006). Policy Direction, Dining Korea Management Association, 2006 Spring Conference Papers for the globalization of products catering, 1-8.
  8. Kim JS (2005). Internationalization Plan of Korea food. Korea Society of Food Culture 499-507.
  9. Koh KI, Noh SJ, Lim HC(2007). Study on international marketing strategy Korea's traditional food - targeting the US market. Ordinary and Information Systems 9(2):375-397.
  10. Lee IG, Kim JB, Oh JH (2006). Comparative study of China and Japan on Korean food. Korean Journal of Management 19(6):233-235.
  11. Lee JH, Cho Y, Hwang IK (1998). Fermentative characteristics of kimchi prepared by addition of different kinds of minor ingredients. Korean J Soc Food Sci 14:1-8.
  12. Lee YJ (2010). Benefit analysis on the value of health awareness and experience of the foreigners. Korea Food Culture Society 25(5):487-498.
  13. Lee YJ, Lee SB (2008). Globalization strategy of Korean national image, attitude, Korea, South Korea also impact research on availability. Hotel Management Studies 17(11):117-135.
  14. Oliver RL (1996). Satisfaction : A Behavioral Perspective on the Consumer, New York, McGraw-Hill Companies, Inc.
  15. Seo SH, Ryu KM (2009). Recognition and Korean restaurant in China for the local Korean satisfaction and revisit intention - Focused on the visit experience and visit frequency differences. Journal of the Korea Society of Food Culture 24 (2):126-136.
  16. Shin BG (2009). The perception of Korean food image for the Korean, attitudes, and purchasing globalization also impact on the relationships. Catering Management Science 12(4):129-149.
  17. Yoon NR (2012). Korean Brand Relationship of Foreign Tourists in Korean Korean Consumer Preferences and Behavior through the Development Scale. Master's Thesis, Ewha Womans University.