Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Effects of Hope, Grateful Disposition, Workplace Spirituality on Organizational Citizenship Behavior among Nurses

간호사의 희망, 감사성향, 일터영성이 조직시민행동에 미치는 영향

  • Lim, So-Hee (Department of Nursing, Kyungmin University) ;
  • Choi, Eun-Duck (Department of Nursing, Kyung Hee University Medical Center)
  • Received : 2016.10.06
  • Accepted : 2017.02.03
  • Published : 2017.02.28
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Abstract

This study assesses the association of nurses' hope, grateful disposition, and workplace spirituality with the goals of providing human resource management plans that lead to efficient and competitive nurse structure by building a nurse organizational culture based on analyzing the influences affecting organizational citizenship behavior. Participants were 147 nurses working in four general hospitals in Seoul and Gyeonggi-do. The survey data were analyzed by frequencies, t-test, ANOVA, Pearson correlation coefficients and multiple stepwise regression via SPSS WIN 18.0. Results showed that organizational citizenship behavior is positively associated with nurse's hope (${\gamma}=.22{\sim}.36$, p<.001), grateful disposition (${\gamma}=.38$, p<.001) and workplace spirituality (${\gamma}=.38{\sim}.54$, p<.001). The significant predictors of organizational citizenship behavior were workplace spirituality (${\beta}=.54$, p<.001), hope of turnover (${\beta}=.12$, p<.001), hope (${\beta}=.09$, p<.001) and grateful disposition (${\beta}=.08$, p<.001), which explained 41.6% of the variance in organizational citizenship behavior. This study systematizes a theory for workplace spirituality processing the early stage research in nurse structure. To improve organizational citizenship behavior among nurses, educational programs and supporting systems should be developed to increase nurses' hope, disposition of grateful disposition, and workplace spirituality.

본 연구는 간호사의 희망과 감사성향, 일터영성이 조직시민행동정도를 파악하고, 조직시민행동에 미치는 영향요인을 분석하여 바람직한 간호조직문화를 형성 및 증진시켜 간호조직의 효율적이고 경쟁력 있는 인적자원관리방안을 제시하고, 중재방안을 마련하는데 기초자료를 제공하고자 시도되었다. 서울 및 경기도 소재 종합병원 이상의 4개 병원에서 근무하는 간호사 147명을 대상으로 설문조사하였고, 수집된 자료는 SPSS 18.0 프로그램을 이용하여 t-test와 ANOVA, Person's correlation coefficients, multiple stepwise regression으로 분석하였다. 연구결과 간호사의 희망(${\gamma}=.22{\sim}.36$, p<.001), 감사성향(${\gamma}=.38$, p<.001), 일터영성(${\gamma}=.38{\sim}.54$, p<.001), 조직시민행동 간에는 정적 상관관계를 보였다. 또한, 일터영성(${\beta}=.54$, p<.001), 이직희망(${\beta}=.12$, p<.001), 희망(${\beta}=.09$, p<.001), 감사성향(${\beta}=.08$, p<.001)은 조직시민행동에 유의한 영향을 주었으며, 설명력은 41.6%이었다. 본 연구는 간호조직에서 아직 초기단계의 연구가 진행되고 있는 일터영성에 대한 기초이론을 체계화하였고, 간호사의 조직시민행동을 유발시키기 위해 간호사의 희망, 감사성향, 일터영성을 높일 수 있는 다양한 교육 프로그램과 지원 제도가 요구된다.

Keywords

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