DOI QR코드

DOI QR Code

AR관광 어플리케이션 사용의도에 영향을 미치는 요인에 관한 연구

Study On Factors Affecting Intention to Use AR Tourism Application

  • 류정혜 (서울기독대학교 국제경영정보학과)
  • 투고 : 2018.08.28
  • 심사 : 2018.11.14
  • 발행 : 2018.12.30

초록

The purpose of this study is to investigate the effect of perceived interactivity on intention to use augmented reality tourism application in mobile environment. The analysis results revealed that perceived interactivity has a positive (+) effect on perceived usefulness and ease, perceived ease has a significant effect on perceived usefulness, perceived usefulness and perceived ease are related to perceived ease of use (+) Effect on the growth rate. This study attempted to expand the theoretical aspects from an integrated point of view as the existing interactions studies have been studied with an intolerant perspective in the online or mobile environment. The results of this study can be summarized as follows: First, the constructivist factors of perceived interactivity are derived through a comprehensive study of previous studies, and the second-order and reflective constructs are measured to confirm that the perceived interactivity consists of five sub-dimensions. Through such verification, the structure of perceived interactivity was systemized by clarifying the relationship between the factors. In addition, the four components of the perceived interactivity derived from the present study have differentiated effects on the TAM, respectively.

키워드

참고문헌

  1. GJ Johnson, The dimensionality of interactivity and its effect on key consumer variables, 2002.
  2. Morris, M., Organ, C., "The Internet as Mass Medium," Journal of Computer-Mediated Communication, 1(4), 1996, pp.39-50.
  3. Rafaeli, S., Sudweeks, F., "Networked Interactivity," Journal of Computer Mediated Communications, 2(4), 1997.
  4. McMillan, S. J. and Hwang, J. S., "Measures of Perceived Interactivity: An Exploration of the Role of Direction of Communication, User Control, and Time in Shaping Perceptions of Interactivity," Journal of Advertising, 31(3), 2002, pp.29-42. https://doi.org/10.1080/00913367.2002.10673674
  5. McMillan, S. J., "A Four-Part Model of Cyber-Interactivity: Some Cyber-Places Are More Interactive Than Others, New Media and Society," 4 (2), 2002, pp.271-291. https://doi.org/10.1177/14614440222226370
  6. Wu, G., "The role of perceived interactivity in interactive ad processing,. Unpublished doctoral dissertation," University of Texas, Austin, TX., 2000.
  7. Hongwei Wang, Yuan Meng & Wei Wang, "The role of perceived interactivity in virtual communities: building trust and increasing stickiness," Connection Science, Vol.25(1), 2013.
  8. Hong-Mei Chen, Qimei Chen, Rick Kazman, "The Affective and Cognitive Impacts of Perceived Touch on Online Customers' Intention to Return in the Web-based eCRM Environment," Journal of Electronic Commerce in Organizations, 5(1), 2007.
  9. Broekhuizen, T. & Hoffmann, A, "Interactivity Perceptions and online newspaper preference," Journal of Interactive Advertising, 12(2), 2012, pp.29-43.
  10. Dholakia, L. L., M. Zhao, N. Dholakia, & Fortin, D. R., "Interactivity and revisits to websites: A Theoretical Framework," RITIM Working Paper, 2000.
  11. 구자철, 신병호, 서영호, 이상철, "상호작용성 구성요인이 e-learning 사이트 수용의도에 미치는 영향," 경영과학, 26(2), 2000, pp.71-89.
  12. Alba, J., John Lynch, Barton Weitz, C. Janiszewski, R. Lutz, A. Sawyer, S. Wood, "Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces," Journal of Marketing, 61(July), 1997, pp. 38-53. https://doi.org/10.1177/002224299706100303
  13. McMillan, S. J. and Hwang, J. S., "Measures of Perceived Interactivity: An Exploration of the Role of Direction of Communication, User Control, and Time in Shaping Perceptions of Interactivity," Journal of Advertising, 31(3), 2002, pp.29-42. https://doi.org/10.1080/00913367.2002.10673674
  14. Kannan, P. K., Chang, A. M. & Whinston, A. B., "Wireless commerce: Marketing issues and possibility," Proceedings of the 34th HICCS, 9(9), 2001, pp.9015-9021.
  15. 김수원, "여행사 모바일 서비스 특성과 사용자 만족, 재사용 의도 관계 연구," 경기대학교, 2012.
  16. Figge, S.,"Situation-dependent services-a challenge for mobile network operators," Journal of Business Research, Articles in Press (Uncorrected Proof), 2002.
  17. Kalakota, R., Robinson, M., m-Business: the race to mobility, New York, NY: McGraw-Hill, Inc., 2001.
  18. ThaeMin Lee, "The Impact Of Perceptions of Interactivity on customer trust and transaction intentions in mobile commerce," Journal of Electronic Commerce Research, VOL. 6, 2005, NO.3.
  19. Davis, F. D., "Perceived usefulness, easy of use, and the user acceptance of information technology," MIS Quarterly, 13(3), 1989, pp. 319-340. https://doi.org/10.2307/249008
  20. 전성현, 최승일, "스마트폰 재구매결정에 영향을 미치는 요인에 관한 연구," 디지털산업정보학회 논문지 제8권, 제2호, 2012, pp. 189-198.
  21. 전병호, 한필구, 강병구, "인터넷 뱅킹 이용에 영향을 미치는 요인에 관한 연구," 디지털산업정보학회 논문지 제6권, 제4호, 2010, pp. 279-295.
  22. Azuma, R. T, "A survey of Augmented Reality, Presence: Teleoperators and Virtual Environments," 6(4), 1997, pp.355-385.
  23. 계보경, "증강현실 기반 학습에서 매체특성, 현존감, 학습몰입," 학습효과의 관계 규명, 이화여자대학교대학원 박사학위논문, 2007.
  24. 김병철, "증강현실의 매체적 고찰과 그 예술적 구현에 관한 연구," 중앙대학교 박사학위논문 일반대학원 박사학위논문, 2010.
  25. Julier & MacIntyre, B, "Recent Advances in Augmented Reality, IEEE Computer Graphics and Applications," 21(6), 2001, pp. 34-47. https://doi.org/10.1109/38.963459
  26. 이금실, "스마트폰 어플리케이션의 현존감이 관광체험과 체험 후 평가에 미치는 영향: 문화유산관광지 방문객을 대상으로," 세종대학교 대학원 박사학위논문, 2012.
  27. Fritz, F., Susperregui, A., Linaza, M., "Enhancing cultural tourism experiences with augmented reality technologies," Paper presented at the 6th International Symposium on Virtual Reality, Archaeology and Cultural Heritage(VAST), Pisa, Italy, 2005.
  28. Kounavis C. D., Kasimati A. E. & Za[31]mani, E. D., "Enhancing the Tourism Experience through Mobile Augmented Reality: Challenges and Prospects," International Journal of Engineering Business Management, 4(10), 2012, pp. 1-6. https://doi.org/10.5772/45735
  29. Yovcheva, Z., Buhalis, D. & Gatzidis, C, "Overview of Smartphone Augmented Reality Applications for Tourism," e-Review of Tourism Research(eRTR), 10(2), 2012, pp. 63-66.
  30. Seo, B.-K., Kim, K., & Park, J. ,"Augmented Reality-Based On-Site Tour Guide: A Study in Gyeongbokgung," In Koch, R. (Ed), ACCV 2010 Workshops, Part II, Berlin: Springer-Verlag., 2011, pp. 276-285.
  31. 정다운, 강영옥, "모바일 증강현실 기술을 이용한 역사관광 정보 서비스에 관한 연구," 한국공간정보학회지, 2012.
  32. 파이낸셜뉴스, 서울, 2014.01.24.
  33. 노영, "관광 블로그의 수용과 확산에 관한 연구: TAM과 IDT 모형을 중심으로," 경희대학교 일반대학원 박사학위논문, 2011.
  34. 정남호, 이현애, 구철모, "관광객의 기술 준비도가 증강현실 관광 어플리케이션의 사용의도에 미치는 영향," 관광연구, 29(1), 2014, pp. 265-285.
  35. Haugstvedt, A. C., Krogstie, J., "Mobile augmented reality for cultural heritage: A technology acceptance study," In Mixed and Augmented Reality (ISMAR), IEEE International Symposium on IEEE, 5(8), 2012, pp. 247-255.
  36. Verkasalo, H., Lopez-Nicolas, C., Molina-Castillo, F. J., Bouwman, H., "Analysis of users and non-users of smartphone applications," Telematics and Informatics, 27(3), 2010, pp. 242-255. https://doi.org/10.1016/j.tele.2009.11.001
  37. Kalakota, R. & Robinson, M., "m-Business: the race to mobility," New York, NY: McGraw-Hill, Inc., 2001.
  38. Lederer, A. L., Maupin, D. J., Sena, M. P. & Zhuang, Y., "The Technology Acceptance Model and the World Wide Web," Decision Support Systems, 29(3), 1997, pp. 269-282. https://doi.org/10.1016/S0167-9236(00)00076-2
  39. Qin Gao, Pei-Luen Patrick Rau, Gavriel Salvendy, "Measuring perceived interactivity of mobile advertisements," Behaviour & Information Technology, Vol.29(1), 2010.

피인용 문헌

  1. UTAUT2를 응용한 4차 산업 기술수용에 관한 연구: 증강현실(AR)과 드론 서비스를 중심으로 vol.26, pp.6, 2018, https://doi.org/10.21219/jitam.2019.26.6.029