Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect of Supply Chain Dynamic Capabilities, Open Innovation and Supply Uncertainty on Supply Chain Performance

공급사슬 동적역량, 개방형 혁신, 공급 불확실성이 공급사슬 성과에 미치는 영향

  • Lee, Sang-Yeol (Dept. of Technology, Business and Policy, The Graduate School, Pusan National University)
  • 이상열 (부산대학교 대학원 기술사업정책학과)
  • Received : 2018.03.19
  • Accepted : 2018.04.06
  • Published : 2018.04.30
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Abstract

As the global business environment is dynamic, uncertain, and complex, supply chain management determines the performance of the supply chain in terms of the utilization of resources and capabilities of companies involved in the supply chain. Companies pursuing open innovation gain greater access to the external environment and accumulate knowledge flows and learning experiences, and may generate better business performance from dynamic capabilities. This study analyzed the effects of supply chain dynamic capabilities, open innovation, and supply uncertainty on supply chain performance. Through questionnaires on 178 companies listed on KOSDAQ, empirical results are as follows: First, integration and reactivity capabilities among supply chain dynamic capabilities have a positive effect on supply chain performance. Second, the moderating effect of open innovation showed a negative correlation in the case of information exchange, and a positive correlation in the cases of integration, cooperation and reactivity. Third, two of the 3-way interaction terms, "information exchange*open innovation*supply uncertainty" and "integration*open innovation*supply uncertainty" were statistically significant. The implications of this study are as follows: First, as the supply chain needs to achieve optimization of the whole process between supply chain components rather than individual companies, dynamic capabilities play an important role in improving performance. Second, for KOSDAQ companies featuring limited capital resources, open innovation that integrates external knowledge is valuable. In order to increase synergistic effects, it is necessary to develop dynamic capabilities accordingly. Third, since resources are constrained, managers must determine the type or level of capabilities and open innovation in accordance with supply uncertainty. Since this study has limitations in analyzing survey data, it is necessary to collect secondary data or longitudinal data. It is also necessary to further analyze the internal and external factors that have a significant impact on supply chain performance.

역동적이고 불확실하고 복잡한 글로벌 경영환경에서는 공급사슬에 참여하는 기업들이 보유하고 있는 자원과 역량을 활용하는 공급사슬 관리가 공급사슬 성과를 결정한다. 개방형 혁신을 추구하는 기업일수록 외부 환경에 대한 접근이 많아지고 지식 유. 출입과 학습 경험이 누적될 것이므로, 동적역량으로부터 성과를 창출해 내는 데 우위를 점할 것이다. 본 연구는 공급사슬 동적역량, 개방형 혁신, 공급불확실성이 공급사슬 성과에 어떠한 영향을 미치는지를 분석하였다. 국내 코스닥 상장기업 178개 기업에 대한 설문 조사를 통하여 나온 연구 결과를 살펴보면 첫째, 공급사슬 동적역량 중 통합과 반응성이 공급사슬성과에 유의한 정(+)의 영향을 미치고 있는 것으로 나타났다. 둘째, 개방형 혁신의 조절효과는 정보교환의 경우는 부(-)의 효과, 통합, 협력, 반응성의 경우는 정(+)의 효과를 나타내었다. 셋째 공급불확실성을 추가한 3원 상호작용항 중 '정보교환*개방형혁신*공급불확실성'과 '통합*개방형혁신*공급불확실성'의 2개 상호작용항이 유의한 것으로 나타났다. 본 연구의 시사점으로는 첫째, 공급사슬은 개별 기업단위가 아니라 공급사슬 구성 요소들 간에 이루어지는 전체 프로세스의 최적화를 달성해야 하므로 성과 향상을 위해서는 동적역량이 중요한 역할을 하고 있으며, 둘째, 비교적 업력이 짧고 자본력이 열세인 코스닥 기업에게는 외부 지식을 흡수하여 활용하는 개방형 혁신이 유용하며, 그 효과를 증대시키기 위해서는 동적역량을 그에 맞추어 개발하여야 하다는 점이다. 셋째, 자원이 제약되므로 경영자는 공급불확실성 수준에 적합하도록 역량이나 개방형 혁신의 유형이나 수준을 결정해야 한다. 본 연구는 횡단면 조사 자료(survey data)를 분석하였다는 한계가 있으므로 이차 자료나 종단면 자료를 수집하는 연구가 향후 필요하다. 또한 공급사슬 성과에 중요한 영향을 미치는 조직내외의 요인을 추가로 분석할 필요도 있다.

Keywords

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