The Journal of Korea Institute of Information, Electronics, and Communication Technology (한국정보전자통신기술학회논문지)

Korea Information Electronic Communication Technology (한국정보전자통신기술학회)
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A study on UI/UX Navigating Method for Effective Privacy Guidance for Online Behavioral Advertising(OBA)

온라인 맞춤형 광고 안내에 대한 프라이버시 안내를 위한 UI/UX 제공 방안 연구

  • Received : 2021.06.17
  • Accepted : 2021.06.23
  • Published : 2021.06.30
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Abstract

As concerns about users' privacy infringement on Online Behavioral Advertising(OBA) increase, regulators are taking measures such as drawing up guidelines for OBAs, and websites provide OBA guidance in compliance with such guidelines. As a result of reviewing the status of providing OBA guidance on websites, access to OBA guidance pages was rather complicated. In order to analyze the issue from the UI/UX perspective, following the "Guidelines for Privacy in Online Behavioral Advertising" applied to all types of OBA transmitted on websites, this study aims to structuralize a navigation of page movement from two starting points, 1) Main Page, 2) The page where OBA is delivered, to OBA guidance pages. Also, with understanding the problems found in the access and navigation of OBA guidance pages by analyzing features found during the page navigation, such as hyperlinks containing keywords, and movement pages.

온라인 맞춤형 광고에 대한 이용자의 개인정보 침해 우려가 증가함에 따라 국내 규제기관에서는 맞춤형 광고 관현 규정을 발표하는 등의 조치를 취하고 있으며, 국내 웹사이트에서는 이를 준용하여 사이트 내 맞춤형 광고 안내 페이지를 제공한다. 국내 웹사이트의 맞춤형 광고 안내 제공 현황을 검토한 결과, 맞춤형 광고 안내 페이지에 이르기까지 다수의 페이지 이동이 요구되는 등 맞춤형 광고 안내 페이지에 접근하기 다소 복잡하다는 문제점을 발견했다. 이를 UI/UX의 관점에서 분석하기 위하여 국내 웹사이트에 전송되는 모든 유형의 온라인 맞춤형 광고에 적용되는 「온라인 맞춤형 광고 개인정보보호 가이드라인」이 제시하는 바에 따라, 1) 홈페이지 첫 화면, 2) 광고가 제공되는 화면 두 가지 시작 지점으로부터 맞춤형 광고 안내 페이지에 이르기까지의 페이지 이동 경로를 구조화한다. 또한, 페이지 내 설치된 맞춤형 광고와 관련된 키워드를 포함하는 하이퍼링크, 시작 지점으로부터 맞춤형 광고 안내 페이지까지의 페이지 이동 수와 같이 페이지 이동 과정에서 나타나는 특징을 분석함으로써 맞춤형 광고 안내 페이지 접근 및 탐색 과정에 있어 발견된 문제점을 더욱 세부적으로 파악하고, 이용자에게 맞춤형 광고와 관련된 정보를 효율적으로 제공할 개선방안을 제시하였다.

Keywords

Acknowledgement

This Paper has supported by the National Research Foundation of Korea(NRF) grant funded by the Korea government(MSIT) (No. NRF-2019R1F1A1059357).

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