DOI QR코드

DOI QR Code

The Effect of Preceptor Nurses' Conflict Management Type on Preceptor Role Recognition and Core Competency

프리셉터 간호사의 갈등관리 유형이 프리셉터 역할인식 및 핵심역량에 미치는 영향

  • Kim, Eun Jeong (Department of Nursing, Changwon Hanmaeum Hospital) ;
  • Park, Bohyun (Department of Nursing, Changwon National University)
  • Received : 2023.08.31
  • Accepted : 2023.10.25
  • Published : 2023.12.31

Abstract

Purpose: The objectives of this study were to categorize the conflict management types of preceptor nurses and determine the effects of these types on preceptors' role perception and core competencies. Methods: Data was collected from 192 preceptor nurses with at least two years experiences in general hospitals, from July 1 to July 31, 2022. Conflict management type, preceptor role perception, and core competency were investigated using structured instruments. The data was analyzed using K-means cluster analysis, Independent samples t-test, One-way ANOVA with Scheffé's test, and multiple regression analysis. Results: The conflict management types were categorized into four types; comprehensive type (cluster 1), integrating, obliging, compromising type (cluster 2), undifferentiated type (cluster 3) and obliging, avoiding type (cluster 4). The effect of conflict management types on preceptors' role recognition occurred in the following order of cluster 2 (integrating/obliging/compromising type), cluster 1 (comprehensive type), and cluster 4 (obliging/avoiding type). Next, cluster 1 (comprehensive type), cluster 2 (integrating/obliging/compromising type), and cluster 4 (obliging/avoiding type) were shown in the order of the impact on the core competencies of the preceptor. Conclusion: When preceptor nurses use a mixture of various attributes of conflict management evenly, they have been shown to demonstrate effective preceptor role recognition and core competencies. Therefore, it is proposed that future development of conflict management training programs for preceptor nurses should begin with identifying their conflict management type, followed by creating a program that addresses any deficiencies.

Keywords

References

  1. Yang NY, Han SS. The core competency and career commitment of the preceptors. Journal of Korean Academy of Nursing Administration. 2004;10(2):211-218.
  2. Bradshaw M, Kent BV, vanOyen Witvliet C, Johnson B, Jang SJ, Leman J. Perceptions of accountability to God and psychological well-being among US adults. Journal of Religion and Health. 2022;61(1):327-352. https://doi.org/10.1007/s10943-021-01471-8
  3. Moon KS, Park KS. The effects of preceptor preparation education on the preceptor's role recognition and job satisfaction. Journal of Korean Academy of Nursing Administration. 2004;10(4):401-415.
  4. Kim SK, Lee BS. Types of Role Perception of Preceptors for New Nurses: A Q methodology approach. Journal of Korean Academy of Nursing Administration. 2021;27(3):204-214. https://doi.org/10.11111/jkana.2021.27.3.204
  5. Kim SY, Kim JK, Park KO. The role experience of preceptor nurses in hospitals. Journal of Korean Academy of Nursing Administration. 2012;18(1):33-45. https://doi.org/10.11111/jkana.2012.18.1.33
  6. Kang YM, Eun Y. The effects of self-efficacy, critical thinking disposition, self-leadership, and communication competency on the core competencies of the preceptor in advanced general hospitals. Journal of Korean Academic Society of Nursing Education. 2018;24(3):279-289. https://doi.org/10.5977/jkasne.2018.24.3.279
  7. Jeoung YO, Park SC, Jin JK, Kim JY, Lee JU, Park SY, et al. Content analysis of communication between nurses during preceptorship. Journal of Korean Academy of Psychiatric and Mental Health Nursing. 2014;23(2):82-92. https://doi.org/10.12934/jkpmhn.2014.23.2.82
  8. Yoon HM. Conflict management in human service organizations. Health and Social Welfare Review. 1991;11(1):42-57.
  9. Thomas KW, Kilmann RH. The social desirability variable in organizational research: An alternative explanation for reported findings. Academy of Management Journal. 1975;18(4):741-752.
  10. Rahim MA. A measure of styles of handling interpersonal conflict. Academy of Management Journal. 1983;26(2):368-376. https://doi.org/10.2307/255985
  11. Lee IS, Kim CH. Conflict management style, communication competence, and collaboration among hospital nurses and physicians. Korean Journal of Rehabilitation Nursing. 2017;20(1):69-78. https://doi.org/10.7587/kjrehn.2017.69
  12. Kim SY, Kim KK. Relationship of conflict management style, professional autonomy, role conflict and organizational commitment of nurses in general hospitals. Journal of Korean Academy of Nursing Administration. 2018;24(5):387-395. https://doi.org/10.11111/jkana.2018.24.5.387
  13. Choi JY, Kim EK, Kim SY. Effects of empowerment and job satisfaction on nursing performance of clinical nurses. Journal of Korean Academy of Nursing Administration. 2014;20(4):426-436. https://doi.org/10.11111/jkana.2014.20.4.426
  14. Kim NK, Cho GY. Correlation between conflict management style, communication competence and burnout in operating room nurses. Journal of the Korean Data Analysis Society. 2021;23(2):771-786. https://doi.org/10.37727/jkdas.2021.23.2.771
  15. Kim MK, Kwon IG. The preceptor's core competency related to conflicts between newly graduated nurses and preceptors. Journal of Korean Academic Society of Nursing Education. 2007;13(2):237-245.
  16. Sung MH, Kim HW, Kim JW. A comparative study on job stress and job satisfaction between preceptors and preceptees. Korean Journal of Health Promotion and Disease Prevention. 2007;7(2):131-138.
  17. Hong KS. Qualitative study on burnout experience of preceptor nurses. Journal of Humanities and Social Sciences 21. 2020;11(6):1239-1254. https://doi.org/10.22143/HSS21.11.6.88
  18. Park SY, Kim JS, Kim MH. A study of the burden of preceptors. Journal of Korean Academy of Fundamentals of Nursing. 2003;10(1):37-46.
  19. Lee JO, Song MG. Effects of core competency and teaching style on preceptor self-efficacy among preceptors. Journal of Korean Clinical Nursing Research. 2013;19(2):275-284. https://doi.org/10.22650/JKCNR.2013.19.2.275
  20. Bashoff ML. A comparison of the performance of undergraduate clinical preceptors and faculty clinical instructors as perceived by senior baccalaureate nursing students [dissertation]. New York: Columbia University; 1988. p. 1-197.
  21. Morrissey NA. Preceptor role self-perceptions: Master's nursing students' education in the hospital setting [dissertation]. Fairfax(VA): George Mason University; 1994. p. 1-198.
  22. Kwon IG, Jung KH, Cho HS, Hwang JW, Kim JY, Jeon KO, et al. Development and validation of the core competency evaluation tool for new graduate nurse's preceptor. Journal of Korean Academy of Nursing Administration. 2002;8(4): 535-549.
  23. Labrague LJ, Al Hamdan Z, McEnroe-Petitte DM. An integrative review on conflict management styles among nursing professionals: Implications for nursing management. Journal of Nursing Management. 2018;26(8):902-917. https://doi.org/10.1111/jonm.12626
  24. Chae YH, Lee WH, Kim HJ, Park JM, Lee SH, An JY, et al. Effects of newly graduated nurses' conflict management styles and role conflict on turnover intention. Nursing and Innovation. 2023;27(2):29-38. https://doi.org/10.38083/NIN.27.2.202308.029
  25. Jung MH, Koh MS. The effects of preceptor nurses' self-leadership on role recognition and job satisfaction. Journal of Korean Academy of Nursing Administration. 2012:18(2):146-154 https://doi.org/10.11111/jkana.2012.18.2.146
  26. Choi EY, Kim JS. The effect of preceptor preparation education on the preceptor's role recognition, role conflict and professional self-concept. Journal of Korean Academy of Nursing Administration. 2008;14(3):241-248
  27. Sim IO, Bae OY, Analysis of recognition type of role expectation experienced by male nurses. Journal of Korean Society for the Scientific Study of Subjectivity. 2017;38:43-60.
  28. Usatine RP, Nguyen K, Randall J, Irby DM. Four exemplary preceptors' strategies for efficient teaching in managed care settings. Academic Medicine. 1997;72(9):766-769. https://doi.org/10.1097/00001888-199709000-00010