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The Effects of User Satisfaction on Public Libraries in Terms of Publicness on Satisfaction with Residential Environment and Sense of Community

공공성 측면의 공공도서관 만족도가 주거환경 만족도와 커뮤니티 의식에 미치는 영향

  • Byun, Gidong (Department of Interior Architecture & Built Environment, Yonsei University) ;
  • Ha, Mikyoung (Department of Interior Architecture & Built Environment, Yonsei University)
  • 변기동 (연세대학교 실내건축학과) ;
  • 하미경 (연세대학교 실내건축학과)
  • Received : 2022.12.08
  • Accepted : 2023.03.09
  • Published : 2023.03.30

Abstract

In modern cities, public libraries serve as a cultural infrastructure centered on living areas as regional bases and are changing to improve exchanges between local residents. This study aims to find out the effect of public library satisfaction in terms of publicness on residential environment satisfaction and its sense of community. A survey was conducted on 200 people who had experience using public libraries, and a structural equation model (SEM) was used to analyze the relationship between various factors. The results confirmed that satisfaction with public libraries in terms of publicness had a positive effect on satisfaction with a residential environment. Therefore, it is necessary to look at the results of this study in terms of finding ways to improve public library users' awareness as it relates to the overall residential environment. Satisfaction in the residential environment had a positive effect on the sense of community. The possibility of activities in a region increased through satisfaction with a residential environment and can strengthen the positive perception of a community, representing the relationship with the human environment beyond the physical environment of a region. Satisfaction with public libraries not only had a direct positive effect on a sense of community but also through the mediation of satisfaction in a residential environment. In terms of publicness, the degree of public library satisfaction improved the perception of a residential environment of local residents living in the area and affected the level of community awareness based on their relationships.

Keywords

Acknowledgement

이 논문은 2019년 대한민국 교육부와 한국연구재단의 인문사회분야 중견연구자지원사업의 지원을 받아 수행된 연구임 (NRF-2019S1A5A2A01049961)

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