Journal of the Architectural Institute of Korea (대한건축학회논문집)

Architectural Institute of Korea (대한건축학회)
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Evaluation of Resident Satisfaction and Analysis of Factors Impacting Satisfaction in Various Types of Public Rental Housing

공공임대주택 유형에 따른 거주자 만족도 평가 및 영향요인 분석

  • Ko, Seon-Ju (Samoo CM Architects & Engineering) ;
  • Zhang, Enlian (Dept. of Architectural Engineering, Hanyang University) ;
  • Lee, Kyung-Tae (Dept. of Architectural Engineering, Hanyang University) ;
  • Kim, Ju-Hyung (Dept. of Architectural Engineering, Hanyang University)
  • Received : 2023.07.24
  • Accepted : 2023.10.18
  • Published : 2023.11.30
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Abstract

Public housing expansion policies have traditionally focused on increasing supply to alleviate housing shortages for those with financial constraints. However, this approach has inadvertently led to housing inequality among residents, contributing to negative perceptions of public rental housing. Despite efforts by various stakeholders to understand residents' needs, there remain limitations in providing housing that truly satisfies residents. This study seeks to identify the key factors influencing the satisfaction of public rental housing residents, enabling housing administrators to tailor strategies to different types and policy objectives. By analyzing 21 factors, quality, safety, image, environment, and cost were identified as the main factors significantly linked to positive perceptions. Furthermore, whether the importance of these factors varied across the five types of public rental housing was examined. Through Ordered Logistic Regression analysis, it was discovered that safety and image were consistently related to resident satisfaction across all categories. Additionally, a one-way Analysis of Variance revealed that disaster safety and structural safety hold varying degrees of importance depending on the type of public rental housing. Residents of Happiness Housing prioritized disaster and structural safety more than other factors. This study's findings offer valuable insights for public housing providers, enabling them to pinpoint areas for improvement based on housing types and provide policy recommendations to reshape residents' attitudes through customized residential environment planning, ultimately enhancing satisfaction.

Keywords

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