산업융합연구 (Journal of Industrial Convergence)

  • 제22권4호
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  • Pages.57-64
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  • 2024
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  • 2635-8875(pISSN)
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  • 2672-0124(eISSN)
대한산업경영학회 (DAEHAN Society of Industrial Management)
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종합병원 간호사의 감성지능과 조직몰입의 관계에서 정서의 매개효과

The Mediating Effect of Affect in the Relationship between Emotional Intelligence and Organizational Commitment among General Hospital Nurses

  • 투고 : 2024.01.25
  • 심사 : 2024.04.20
  • 발행 : 2024.04.28
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초록

본 연구는 종합병원 간호사를 대상으로 감성지능이 조직몰입에 미치는 영향에서 정서의 매개효과를 확인하고자 시행되었다. 종합병원에 근무하는 간호사 236명을 대상으로 감성지능, 조직몰입 및 부정 정서와 긍정 정서에 대한 구조화된 온라인 자기 보고식 설문지를 이용하여 조사하였다. 수집된 자료는 IBM SPSS/WIN 27.0 Statistics 프로그램과 PROCESS macro model 4를 활용하여 Descriptive statistics, Pearson's correlation, 병렬다중매개모형으로 분석하였다. 연구 결과, 감성지능은 긍정 정서, 부정 정서, 조직몰입과 유의한 상관관계가 있었다. 감성지능은 긍정 정서(β=.16, p=.015), 부정 정서(β=-.28, p<.001), 조직몰입(β=.33, p<.001)에 직접효과가 유의하였다. 긍정 정서(β=.20, p=.001)와 부정 정서(β=-.25, p<.001)는 조직몰입에 직접효과가 유의하였다. 감성지능과 조직몰입의 관계에서 긍정 정서(β=.03, 95% bootstrap CI=0.01~0.07)와 부정 정서(β=.07, 95% bootstrap CI=0.03~0.12)의 매개효과는 유의하였다. 본 연구 결과를 통해, 종합병원 간호사의 조직몰입 증진을 위해 감성지능과 정서의 주요한 역할을 검증하였고, 간호사의 조직몰입을 증진하기 위한 프로그램을 개발에 감성지능과 정서를 함께 관리할 수 있는 다양한 훈련 프로그램의 연구가 필요할 것이다.

This study was to confirm the effect of emotional intelligence on organizational commitment of general hospital nurses and the mediating effect of affect. Data was collected using a structured online self-report questionnaire on emotional intelligence, organizational commitment, and both negative and positive affect from 236 nurses working in general hospitals. The data collected were analyzed using descriptive statistics, Pearson's correlation, and a parallel multiple mediation model. This analysis was conducted with IBM SPSS Statistics (Version 27.0) and the PROCESS macro (Model 4). This study's findings revealed that emotional intelligence was significant correlated with positive affect, negative affect, and organizational commitment. Emotional intelligence had a significant direct effect on positive affect (β=.16, p=.015), negative affect (β=-.28, p<.001), and organizational commitment (β=.33, p<.001). Positive affect (β=.20, p=.001) and negative affect (β=-.25, p<.001), had a significant direct effect on organizational commitment. And the mediating effect of positive affect (β=.03, 95% bootstrap CI=0.01~0.07) and negative affect (β=.07, 95% bootstrap CI=0.03~0.12) was also significant. Based on these research results, it will be necessary to research various training programs that can manage emotional intelligence and affect together in developing programs to improve nurses' organizational commitment.

키워드

과제정보

This research was supported by Hyejeon College Research Fund in 2023.

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