• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.24 no.1
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• pp.115-123
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• 2024

The purpose of this study is to contribute to how the advantages of artificial intelligence (AI) services and the associated limitations can be simultaneously overcome, using the keywords AI and risk management. To achieve this, two cases were introduced: (1) presenting a risk monitoring process utilizing AI and (2) introducing an operational toolkit to minimize the emerging limitations in the development and operation of AI services. Through case analysis, the following implications are proposed. First, as AI services deeply influence our lives, the process are needed to minimize the emerging limitations. Second, for effective risk management monitoring using AI, priority should be given to obtaining suitable and reliable data. Third, to overcome the limitations arising in the development and operation of AI services, the application of a risk management process at each stage of the workflow, requiring continuous monitoring, is essential. This study is a research effort on approaches to minimize limitations provided by advancing artificial intelligence (AI). It can contribute to research on risk management in the future growth and development of the related market, examining ways to mitigate limitations posed by evolving AI technologies.