• Title/Summary/Keyword: Street-Level Bureaucracy

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A Study on the Implementation of ROK Army Records Management Policy : Limitations of the Street-Level Bureaucracy Model and Proposal of the Policy Network Model (육군 기록관리정책의 집행맥락에 관한 연구 일선관료제 모형의 한계와 정책네트워크 모형의 제안)

  • Lim, Jisu;Kim, Giyeong
    • The Korean Journal of Archival Studies
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    • no.49
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    • pp.175-212
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    • 2016
  • The purpose of this study is to propose a model that can polish and improve the ROK (Republic of Korea) Army's records management policy in a new records management environment by analyzing the context of policy implementation. In this study, two distinct and different policy cases were analyzed using different models for policy analysis such as the case of the records management system of the ROK Army with the street-level bureaucracy model and the case of the archives personnel within the ROK Army with a Policy Network model. The results from the comparative analysis with both cases state that the street-level bureaucracy model has limitations in analyzing even a policy implementation case when multiple actors are involved. At the same time, a network policy model is useful in identifying the problematic points that need improvement in the case. Based on these results, some improvements for effective records management in the ROK Army were proposed. This study follows the approach of the two distinctive case studies from the perspective of policy science-a view that no archive researcher has ever explored before.

The Influence of Information and Communication Technologies on the Power Dynamics between Social Welfare Bureaucrats and Recipients (정보통신기술(ICT)이 사회복지일선관료와 복지대상자의 역학관계에 미친 영향)

  • Kim, Suyoung
    • Korean Journal of Social Welfare Studies
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    • v.49 no.1
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    • pp.335-374
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    • 2018
  • It is anticipated that the introduction of ICT to street-level welfare administration will smoothen communication processes between frontline officials and recipients by intensifying welfare information sharing and distribution. However, through a case study of ICT-mediated street-level welfare administration in South Korea, this article claims that ICT can deteriorate frontline official-recipient relationship into more distrustful and disempowered directions. This study demonstrates that ICT tends to replace face-to-face rapport building between officials and recipients with mechanical checking and complaining processes. ICT-based welfare administration can also disempower the autonomous interactions of street-level actors by surveiling every working step of frontline officials and the daily lives of recipients. Through an investigation into street-level bureaucracy in an information society, this study criticizes the dehumanization tendency of ICT-mediated human services and raises a question in the roseate vision on social welfare informatization.

A Study of Factors in the Implementation of the 'The First Library in My Life'(내 생애 첫 도서관) Policy: Based on Street-Level Bureaucracy Model by Lipsky ('내 생애 첫 도서관' 정책 집행 요인에 대한 연구 - 립스키(M.Lipsky)의 일선관료제 모형을 중심으로 -)

  • Yoo, Jinsun;Kim, Giyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.24 no.3
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    • pp.217-236
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    • 2013
  • As the information needs in civil society is getting diverse, the interest in local policy process based on the characteristics of local communities, especially in local policy implementation is growing. However, research in library and information policy has focused rather on policy alternatives than policy process in Korea. In this study, we analyze the policy implementation in "the First Library in my Life" policy in Kyeonggi province with the framework of the Street-Level Bureaucracy Model by Michael Lipsky. In the analysis, we attempt to identify factors in the policy implementation, to examine the usefulness of the model into the situation of Korean library policy, and to suggest major considerations in the policy implementation in Korean public libraries for successful policy implementation. From the results, the usefulness of the model is examined and the need of considering indirect socio-economic factors is suggested.