Evaluation System for Defense IT Project in Korea: Post-Implementation Stage

Abstract

Performance measurement is not an easy task. However, it is necessary to measure the expected value of the informatization project to be invested, to help the successful progress of the informatization project, and to confirm the result of the informatization project. This study describes the evaluation systems of the defense informatization project in Korea used after the end of the informatization project (post-implementation evaluation stage). In the post-implementation evaluation stage of proposed system, the informatization project is evaluated in terms of performance achievement, project plan compliance, project management, and economic validity. For each element, this study suggests metrics and practical measurement method. With metrics and their method, it can be evaluated which project is better than others. Moreover, the lessons learned can be developed. Under scarce budget condition, defense organizations can make better performance from IT project with the evaluation system suggested in this study.

Figure. 1. DeLone and McLean’s information systems success model

Figure. 2. DeLone and McLean’s updated information systems success model

Table 2. Accomplishment of performance objective

Table 1. Post-implementation metric for evaluation of defense informatization projects

Table 2. Accomplishment of performance objective (Continued).

Table 3. Observance of project budget.

Table 3. Observance of project budget (Continued).

Table 4. Observance of project period

Table 5. Appropriateness of project management.

Table 6. Benefit cost ratio.