Abstract
The purpose of this study was to categorize conflict resolution by exploring the conflict experiences of the elderly who participate in jobs for the elderly to create an elderly-friendly village. This study applied grounded theory, a qualitative research method, For data collection, a FGI was conducted by sampling 5 elderly job participants in ◯◯-dong, ◯◯-gu, Seoul. The data were analyzed according to the paradigm model of Strauss & Corbin(1998). As a result of the analysis, causal conditions were social, economic, psychological and physical motivations for participation and contextual conditions were economic difficulties, social disconnection, and differences in life experiences influenced the initiation of conflict. The core phenomena were conflict initiated by 'the difference between experience and role' and 'the difference in psychosocial relationship skills', and the intervention condition were the activation of interpersonal relationships through communication to resolve the conflict, social integration through the use of capabilities, It appeared as a regular social activities. The interaction strategy emerged as a strategy for resolving conflict for senior citizen jobs through education, mutual support for building trust, and successful senior-friendly village program operation. The consequences, it was found that job conflicts for the elderly were alleviated by finding one's life, activating community exchanges, increasing a sense of achievement, and growing a sense of community. In conclusion, the conflict resolution types for senior citizens were classified into educational solution type, mutual support solution type, and success experience solution type.
본 연구는 고령친화마을 만들기를 위한 노인일자리 참여 노인의 갈등경험을 탐색하여 갈등해결을 유형화하는데 목적이 있다. 본 연구는 질적 연구방법인 근거이론을 적용하였으며, 자료수집을 위해 서울시 ◯◯구 ◯◯동에서 노인일자리 참여자 5명을 표본 추출하여 FGI를 실시하였다. 자료분석은 Strauss & Corbin(1998)의 패러다임 모형에 맞추어 분석하였다. 분석결과, 인과적 조건은 사회적, 경제적, 심리·신체적 참여동기로, 맥락적 조건은 경제적 어려움, 사회적 단절, 삶의 경험 차이가 갈등유발에 영향을 미쳤다. 중심현상은 '경험과 역할의 차이'와 '심리·사회관계 기술의 차이'에 의해 갈등이 시작되고, 중재적 조건은 갈등해소를 위한 의사소통을 통해 대인관계 활성화, 능력 활용을 통한 사회통합, 규칙적인 사회활동으로 나타났다. 상호작용 전략은 교육하기, 신뢰감 형성을 위한 상호지지, 성공적인 고령친화마을 프로그램 운영으로 노인일자리 갈등해소 전략으로 나타났다. 결과는 자신의 삶 찾기, 지역사회교류 활성화, 성취감 증가, 공동체 의식이 성장함으로써 노인일자리 갈등이 완화되는 것으로 나타났다. 결론적으로 노인일자리 갈등 해결 유형은 교육 해결형, 상호지지 해결형, 성공 경험 해결형으로 유형화되었다.
