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Usability Analysis of Public Libraries' Metaverse Platform

메타버스 내 공공도서관 사용성 분석

  • 나정조 (덕성여자대학교 IT미디어공학전공) ;
  • 박소연 (덕성여자대학교 문헌정보학전공)
  • Received : 2023.05.31
  • Accepted : 2023.06.13
  • Published : 2023.06.30

Abstract

This study aims to analyze usability of public libraries' metaverse platform. This study also examines factors that affect usability and immersion of metaverse platform of Gangbuk culture information library, Hanbat library in Daejeon, and Mapo Central library. In order to conduct this study, 60 college students participated in online survey and experiment. There was a statistically significant positive relationship between learnability and usability, and between GUI and immersion in every library. Learnability and usability of Gangbuk culture information library were statistically significantly higher than other libraries. On the other hand, GUI score and immersion of Hanbat library was significantly higher than other libraries. However, given that there were few users connected to metaverse platform, there was no significant difference in interactivity among libraries. This study examines characteristics (including strengths and weaknesses) of metaverse platform of each library. It is expected that the results of this study could contribute to the improvement of usability of public library's metaverse platform.

본 연구에서는 메타버스 내 공공도서관의 사용성을 분석하고, 도서관 메타버스 플랫폼의 사용성 및 몰입감에 영향을 미치는 요소들에 대하여 조사하였다. 이를 위하여 메타버스 플랫폼 게더타운 내에 가상 도서관을 구축, 운영하고 있는 강북문화정보도서관, 대전한밭도서관, 마포중앙도서관을 조사 대상으로 하였다. 60명의 대학생들을 대상으로 수행된 온라인 설문 조사와 실험 결과, 모든 도서관에서, 학습성과 사용성 간에 강한 정비례 상관관계가 나타났으며, GUI 지표와 몰입감 간에도 상당히 강한 상관관계가 나타났다. 또한, 강북문화정보도서관의 학습성 및 사용성이 다른 도서관들보다 통계적으로 유의미하게 높은 것으로 나타났으며, 한밭도서관의 GUI 지표와 몰입감이 다른 도서관들보다 통계적으로 유의미하게 높은 것으로 나타났다. 한편 사용자들이 메타버스에 접속 시, 동시에 접속 중인 다른 사용자가 없는 경우가 많았으며, 이로 인해 도서관들의 상호작용성에 있어서는 통계적으로 유의미한 차이가 없는 것으로 나타났다. 이 연구에서는 도서관별 메타버스 플랫폼의 특징, 장점과 단점에 대해서도 조사하였다. 본 연구의 결과는 향후 공공도서관의 메타버스 플랫폼 사용성 개선에 활용될 수 있을 것으로 기대된다.

Keywords

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